How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NewITZone Your Own Question
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
53509759
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

Microsoft Office on my Mac needs to be renewed, MacBook Air

Customer Question

Microsoft Office on my Mac needs to be renewed
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: MacBook Air sierra 10.12.4
JA: Have you installed any updates recently?
Customer: I missed the opportunity to renew. I purchased Microsoft Office when I bought the computer at a MAC store. I paid more than $200. I didn't know that I had to rnew.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No Please connect
Submitted: 1 month ago.
Category: Microsoft Office
Expert:  Kris Rodgers replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris Rodgers replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris