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Ricky Kresslein
Ricky Kresslein, Computer Hardware Engineer
Category: Microsoft Office
Satisfied Customers: 386
Experience:  3+ Years in Tech Support
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I am converting an 85 page 2013 Word document to pdf.

Customer Question

I am converting an 85 page 2013 Word document to pdf. However the pdf converts as 80 pages meaning that my index is out or sync. How do I get the pages to copy pefectly?
JA: Just to clarify, what's the make and model of your computer? And what version of Word are you using?
Customer: Using Word 2013, Windows 10 and the computer is a three year old LG.
JA: Have you installed any updates recently?
Customer: No.
JA: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: No.
Submitted: 1 month ago.
Category: Microsoft Office
Expert:  Ricky Kresslein replied 1 month ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Ricky Kresslein replied 1 month ago.

Could you please tell me what steps you are taking to save the document as a PDF (for example, File > Save as... > PDF)?

Customer: replied 1 month ago.
File Save As and I select PDF.
Expert:  Ricky Kresslein replied 1 month ago.

Okay, please try this:

  1. Go to File > Print
  2. In the printer drop-down list, choose Adobe PDF
  3. Select Print
  4. A dialog will come up asking you where to save the file. Choose the filename and location and press Save
  5. The PDF should now be formatted properly.
Expert:  Ricky Kresslein replied 1 month ago.

Did this work for you?