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Having problem renewing my office 365 subscription. Lenova…

Customer Question
Having problem renewing my...

Having problem renewing my office 365 subscription

Technician's Assistant: What kind of computer do you have?

Lenova ideapad

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My renewal was due 1.9.17 however I purchased Microsoft Office Professinal Plus 2016 on 3.8.17 online for US$87 ($116).I thought that my friend (who is overseas) had installed it but ...I have tried to renew my Office 365 today but ..

Submitted: 11 months ago.Category: Microsoft Office
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9/6/2017
Microsoft Office Technician: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Microsoft Office
Satisfied Customers: 1,401
Experience: Network and System Administrator, IT Consultant
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Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

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