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Hi Pearl, I'm in a fix. My first problem is that I purchased office office 2016 and downloaded it. After hitting the set.exe command, the process began, but after 1 1/2 hrs, things were still not finished. I went back to the beginning to try a restart, but now I can't sign in. I used my aol acct to sign in initially. That's not working. Apparently at some point in time I set up an outlook acct but for the life of me can't recall my user name or password. I don't know where to begin!! … read more
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Am trying to activate Microsoft office after updating Word.
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I have just purchased a new HP PC, and I purchased Office
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I have just purchased Visio 2016 Professional and do not
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I am trying to load my new Win 10 Home- I inserted the USB
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I have Microsoft Office 2016 for which I pay $6.99 per
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I recently purchased "Microsoft Office Home & Student 2016
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How do I get Microsoft to correct spelling of my e-mail address
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I am trying to download Microsoft Office. I have input the
I am trying to download Microsoft Office. I have input the Product key and am now trying to finish the activation. I enter my email address and it refers me to sign in with Microsoft account. I sign i… read more
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i have lost part of my product key from 25/11/2010 can you
i have lost part of my product key from 25/11/2010 can you help it was for microsoft office home and student and was e mailed 25/11/2010 [email protected]… read more
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Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

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A+ Comptia Certified computer repair

JasonJames122

JasonJames122

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I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

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Kamil Anwar

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

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160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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