Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Can I install MS Office 2016 from my laptop to my desktop,

Customer Question
Can I install MS...

Can I install MS Office 2016 from my laptop to my desktop

Technician's Assistant: How much experience do you have with this particular machine?

It's a new machine

Technician's Assistant: Have you installed any updates recently?

My wife uses it mostly so I'm not sure

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

I don't want to violate any rules but I just wanted to have Office 2016 on both computers

Submitted: 12 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 7 minutes by:
8/18/2017
Microsoft Office Technician: Martin, Network Engineer replied 12 months ago
Martin
Martin, Network Engineer
Category: Microsoft Office
Satisfied Customers: 3,145
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Martin, Network Engineer replied 12 months ago

Which licence did you purchase originally and did you get it on a disc or download it online?

Ask Your Own Microsoft Office Question
Customer reply replied 12 months ago
I bought a card with a code but now I don't know what I've done with the card
Microsoft Office Technician: Martin, Network Engineer replied 12 months ago

Hmm ok - do you have a Microsoft account?

Ask Your Own Microsoft Office Question
Customer reply replied 12 months ago
let's let it go...I don't have the time or patience to fool with this
Microsoft Office Technician: Martin, Network Engineer replied 12 months ago

Please update your settings and then try again.

Once that's done, From your computer click the following link:

https://cxzx.screenconnect.com/?Session=4b1c98c0-4b1d-480f-a25f-b30b447f0a3c

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Once you've done that, minimize this browser window and look for a smaller box on the desktop then click Run.

Let me know once you've done that or if you need additional steps.

Martin

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
I purchased and installed MS Office 2016 today on my Windows
I purchased and installed MS Office 2016 today on my Windows 7 PC. I can't get any of the MS Office 2016 programs to open. … read more
Vishnu Babu
Vishnu Babu
Master\u0027s Degree
16 satisfied customers
We have a new laptop with Windows 10 and Office 365 on it.
We have a new laptop with Windows 10 and Office 365 on it. We're trying to get Outlook up. The window for Internet Email came up with the Server name imap.gmail.com. We entered our user name and passw… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I am using MS Office 2010 and save the XLS file to my
I am using MS Office 2010 and save the XLS file to my desktop. When I Open the saved file it Open in Excel 2016 (XLSX file). How do I correct this. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have MS Office for Student and Teachers, 2007 which I've
I have MS Office for Student and Teachers, 2007 which I've used on my PC(s) and Laptop(s). I'm 85 and just want the basics (Word, Excell). Likely should upgrade but need it for both computers. What sh… read more
Cody
Cody
Computer Science
2,427 satisfied customers
Can I transfer my license for Microsoft Office from this
Can I transfer my license for Microsoft Office from this computer to a new one? My computer has been randomly "blue screening," so I am buring another computer with Windows 10 Home & Business installe… read more
Moses C
Moses C
Bsc
805 satisfied customers
Word documents frequently close with message, "Word has run
Word documents frequently close with message, "Word has run into erro preventing it from working correctly." I have both Office 2016 and Office 365 on my Samsung computer. Could they be interfering wi… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I had to reset my computer and lost the Home Office suite
I had to reset my computer and lost the Home Office suite that was on it. How do it restore it? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Access 2016 error 80040e37 when accessing linked tables
Access 2016 error 80040e37 when accessing linked tables programmatically (VBA) … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My wife upgraded from Win 7 to Win 10 and shortly thereafter
My wife upgraded from Win 7 to Win 10 and shortly thereafter purchased a license for Microsoft Office 2016 approximately one year ago. Her computer recently has experienced a WDF violation error and I… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I'm am trying to install my wife's MS Viso 2013 product on
I'm am trying to install my wife's MS Viso 2013 product on her new PC. It was purchased through the home use program (HUP) in 2014 and the install worked then. Now the Key is not being accepted … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I am interested in MS Access. Does it work on an iMac with
Hi Pearl. I am interested in MS Access. Does it work on an iMac with OS X? … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
I installed MS Office 2016 and now I cannot open documents
I installed MS Office 2016 and now I cannot open documents in Excel and Word that were made with the 2010 version. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Jess, I have another question. Hopefully this will open as a
Hi Jess, I have another question. Hopefully this will open as a new question. I have a new Lenovo P50 laptop and am starting to load software onto the computer (it has Windows 10 which is new to me). … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I had office home and student 2007 on my computer but had to
I had office home and student 2007 on my computer but had to replace it. I don't have the key for my discs so I will have to buy a new office program. I am confused. What is the difference in 365, 201… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I am running MS Office 365 including Outlook 2016 on a Dell
I am running MS Office 365 including Outlook 2016 on a Dell Laptop (new). Outlook is running fine. I installed iCloud and signed in (with Outlook closed) and selected calendars and email to be synced.… read more
comp_audio
comp_audio
Microsoft 365 Ambassador
211 satisfied customers
I just bought a new PC and will be replacing my existing
Hi My name is Joe I just bought a new PC and will be replacing my existing Desktop unit that already has office 2010 professional. I also have Vizsio Pro and MS Project professional I want to update a… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
Please can you explain the difference between MS Office 365
Please can you explain the difference between MS Office 365 and MS Office 10 Home & Business 2016. What is better?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
A year ago I bought a new laptop which included Office 2010,
A year ago I bought a new laptop which included Office 2010, after my old one with Office 2003 died. I paid CompUSA to transfer everything from the old hard drive to the new lap top. They didn't tell … read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x