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Why am I seeing these dots in my Word document: Word 7, HP.

Customer Question
Why am I seeing...

Why am I seeing these dots in my Word document:

Technician's Assistant: Just to clarify, what's the make and model of your computer? And what version of Word are you using?

Word 7, HP. What's happening is I have a row of small filled in squares at the end of a sentence. Unfortunately I'm unable to cut and paste the row into this message.

Technician's Assistant: Have you installed any updates recently?

Yes. Updates are done on a regular basis.

Submitted: 11 months ago.Category: Microsoft Office
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Answered in 9 minutes by:
8/18/2017
Microsoft Office Technician: Isaac Franklin, Support Technician replied 11 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Microsoft Office
Satisfied Customers: 1,904
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Microsoft Office Technician: Isaac Franklin, Support Technician replied 11 months ago

When you say dots, are you referring to crazy looking characters within the document/dots/markings etc?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10?

And is it Word 2007 you were referring to or is it another version of word?

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Customer reply replied 11 months ago
Sorry, it's a HP Pavillion gc Notebook. I'm using Windows 10.
Microsoft Office Technician: Isaac Franklin, Support Technician replied 11 months ago

Can you try this for me and then try your docs again?

Hide the formatting marks.

  • On the Home tab, in the Paragraph group, click the Show/Hide button ()

Send back the results in a reply.

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Customer reply replied 11 months ago
The line of small solid squares is still showing.
Microsoft Office Technician: Isaac Franklin, Support Technician replied 11 months ago

Did you close word, reboot your pc, check other documents after you followed those steps?

Try that for me first.

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Customer reply replied 11 months ago
i rebooted and checked the document and unfortunately it's still there. I have to leave right now. Can I log back on in about 1 hours?
Microsoft Office Technician: Isaac Franklin, Support Technician replied 11 months ago

I will be in and out all day. It is early. Take your time with your tasks. Just reply only when ready

to send me a fresh alert.

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Customer reply replied 11 months ago
I;'m back sooner than I thought.
Microsoft Office Technician: Isaac Franklin, Support Technician replied 11 months ago

keyboard shortcut for showing, and hiding the symbols is Ctrl + Shift + 8.

Can you do this and tell me if it is 'hidden' still? Then reload document.

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Customer reply replied 11 months ago
Done, and it's still there
Microsoft Office Technician: Isaac Franklin, Support Technician replied 11 months ago

Ok, let me open this up for you.

Please standby.

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Customer reply replied 11 months ago
the row looks like a row of square bullets you would insert from the bullet library.
Microsoft Office Technician: Tech Ben, Information Systems Manager replied 11 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Microsoft Office
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
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Thanks for choosing Just Answer.

I'm Kumar and I'll assist you today.

Is it possible for you to join a Remote Session so that I can check the issue myself.

Thanks,

Kumar

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Customer reply replied 11 months ago
Is there an extra cost for this?
Microsoft Office Technician: Tech Ben, Information Systems Manager replied 11 months ago

No.

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Microsoft Office Technician: Tech Ben, Information Systems Manager replied 11 months ago

Please CROSS any requests for Remote Session Offers if they come on the screen.

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Customer reply replied 11 months ago
ok
Microsoft Office Technician: Tech Ben, Information Systems Manager replied 11 months ago

Please click on the below link. Hit Agree. Elsinore client will get downloaded.Double tap on it and we are connected.

http://www.justanswer.com/remotedesktop/join.aspx?Session=ca1c7485-3097-4003-ae90-7d613508f787

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Customer reply replied 11 months ago
Hello, I'm available now to work on my document.
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