Microsoft Office

Microsoft Office Questions? Ask a IT Expert for Support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Microsoft Office
This answer was rated:

Outlook 2016 - Set up wizard coming up Want to set up a POP…

Outlook 2016 - Set up...
Outlook 2016 - Set up wizard coming up Want to set up a POP 3 email account in Outlook 2016I have installed Office 2016 and I am now trying to create a POP 3 email account in Outlook 2016, but I am getting the Outlook wizard shown in the attached screen shot and I do not know how to get to the normal screens to set up a POP 3 email account on this installation of Office. How I get past this wizard screen to set up a POP 3 account in this install of Outlook 2016?Jerry
Show More
Show Less
Ask Your Own Microsoft Office Question
Customer reply replied 6 months ago
see attached.Jerry
Answered in 2 minutes by:
8/14/2017
John
John, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 5,675
Experience: I have been in this industry for more that 7 years.i do mainly installing,configuring & troubleshooting Microsoft Office
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today.

Which pop3 email account are you trying to configure in outlook 2016 ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Microsoft Office Question
Customer reply replied 6 months ago
I do not understand this statement: Which pop3 email account are you trying to configure in outlook 2016 ?Is there > 1 pop3 email accounts?Jerry

You are trying to add a email account in outlook 2016 am i correct if so which email account is it ?

Ask Your Own Microsoft Office Question
Customer reply replied 6 months ago
the email account will be ***@******.***Not sure I am following.Jerry
Customer reply replied 6 months ago
14 August 2017 11:17
The email account will be***@******.***Jerry

Is that your company/business account ?

Is that the email account you want to access using outlook 2016 ?

Ask Your Own Microsoft Office Question
Customer reply replied 6 months ago
Jerry

OK do you know this company email account settings like is it a pop3 or imap and the port numbers for it?

Ask Your Own Microsoft Office Question

Did you see my above question if so please answer.

Ask Your Own Microsoft Office Question
Customer reply replied 6 months ago
I know all of the POP 3 settings. I know my inbound outbound SMTP and port settings. The issue is if you looked at the screenshot I sent you I can't get to the normal Outlook setup screen. When I open Outlook I get the screen that I sent you

OK i saw it have you tried selecting the option Let me set up the account manually.In that you can configure the pop3 settings.

Ask Your Own Microsoft Office Question
Customer reply replied 6 months ago
Are you asking to connect to my PC?

If you are referring to secure remote assistance message it’s not send by me it’s an automated message from the site and it’s optional but if you want me to connect to your computer and check the outlook issue i can do that.What i asked before was have you tried selecting the option Let me set up the account manually.In that you can configure the pop3 settings.

Ask Your Own Microsoft Office Question
Customer reply replied 6 months ago
Got you. Yes I click option, but it did not take me or allow me to get to the normal setup screen
Customer reply replied 6 months ago
I will be back at my computer in about an hour and a half. I can pick this up then. Thank you.

Sorry to say i might not be online after one and half hour but once you are on the computer please try the following close outlook 2016 then click on start then type control panel and open it it.Then in control panel you can see mail open it then in mail setup window click on email accounts then in account settings window you can see new click on it and it will allow you to manually setup select that click on next then select POP or IMAP then add your name,email address,pop3 & SMTP settings then go to more settings and you can add the port numbers and all in advanced tab.Once its all done apply it and then use test account settings to see if its working.

Let me know how it goes and if it doesn't work then i will connect to your computer and check it tomorrow if that is OK with you.

Ask Your Own Microsoft Office Question
Customer reply replied 6 months ago
Okay. I will let you know.
Thanks.
Ask Your Own Microsoft Office Question

Sir checking to see whether you tried the above method to add your company pop 3 email account in outlook 2016?

Sincerely,

John

John
John, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 5,675
Experience: I have been in this industry for more that 7 years.i do mainly installing,configuring & troubleshooting Microsoft Office
Verified
John and 87 other Microsoft Office Specialists are ready to help you
Ask your own question now
Was this answer helpful?
Ask John Your Own Question
John
John
John, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 5,675
5,675 Satisfied Customers
Experience: I have been in this industry for more that 7 years.i do mainly installing,configuring & troubleshooting Microsoft Office

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

701 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

588 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

157 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

147 satisfied customers

Certified Expert with over 10 years experience.

< Previous | Next >

Related Microsoft Office Questions
Trying to login in my computer my password was 1208.
Trying to login in my computer my password ***** 1208 … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
954 satisfied customers
TRYING TO DOWNLOAD OFFICE I HAVE A KEY. SORRY BEGINNER. NOT
TRYING TO DOWNLOAD OFFICE I HAVE A KEY JA: What application are you using? Customer: SORRY I AM A BEGINNER JA: Have you installed any updates recently? Customer: NOT GOR OFFICE JA: Anything else you w… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
701 satisfied customers
I have just started to use Outlook 2016. (Don't like it
I have just started to use Outlook 2016. (Don't like it much, far too complex & far too many features & functions that I will never use!! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,322 satisfied customers
On the 8th November 2017 I purchased Microsoft Office
On the 8th November 2017 I purchased Microsoft Office online. Last week I scanned a document into my computer and tried to email it on and it kept coming up telling me that my Microsoft Office 2010 wa… read more
Cody
Cody
Computer Science
1,826 satisfied customers
In my laptop, ctrl keys are not working, also I have MS
In my laptop, ctrl keys are not working, also I have MS office 2016, so I am unable to download a ppt in 2003 version… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have Excel for Mac version 16.10. When I open a file and
I have Excel for Mac version 16.10. When I open a file and click "save as" the save button is not alive. I want to save a 2017 spreadsheet with a 2018 name and modify it for Jan.2017 use. I've done th… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I purchased a desktop computer from walmart and now realize
I purchased a desktop computer from walmart and now realize it says i need to activate windows 10. The ad says it came with windows 10 professional installed, but it has not been activated yet. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need help with an excel formula. I am on 365. I need help
I need help with a specific formula that nests an IF and an AND within a TEXTJOIN … read more
david
david
Bachelor's Degree
129 satisfied customers
Go slowly. How do I re-set my microsoft password? I have no
Please go slowly. How do I re-set my microsoft password? I have no idea what my password ***** Paul Sarno … read more
George Sibiya
George Sibiya
PhD
223 satisfied customers
When I try to print, it wants the name for a printer file.
When I try to print, it wants the name for a printer file. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,321 satisfied customers
I can no longer copy and paste in word. I searched for
I can no longer copy and paste in word. I searched for updates and there were at least two. In the midst of an update I get the message “please close the following application to continue installation… read more
Cody
Cody
Computer Science
1,826 satisfied customers
I bought Microsoft Word but cannot save or forward files,
I bought Microsoft Word but cannot save or forward files … read more
Mr.Med
Mr.Med
978 satisfied customers
I cleaned my computer @ the Apple Store anon longer have
I cleaned my computer @ the Apple Store anon longer have Microsoft Word. It disappeared. What do I do? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,321 satisfied customers
Is it possible to remove the backgound around text? I have
Is it possible to remove the white backgound around text? I have placed text over a pic but I need it to be transparent (not the text but the box or lines it seems to be in) so the emblem shows. I tri… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Occasionally when I am typing a document, the page suddenly
Occasionally when I am typing a document, the page suddenly slips and several blank pages flip by me. I am unable to leave the document then. I am given a choice of three things to do and no matter wh… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I've had Microsoft word on my Mac for some years. Suddenly
I've had Microsoft word on my Mac for some years. Suddenly it is a different for mat and I am confused. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I forgot my password to my msn accnt. and my mobile phone#
I forgot my password ***** my msn accnt. and my mobile phone# ***** changed. what should I do? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
My account is screwed up. 365. Seneca Steel Erectors, Inc.
Seneca Steel Erectors, Inc. account. I am the owner I tried to it says my Pass word is wrong … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
444 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x