Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.
Would it be OK to get a screenshot of this or connect and have a look?
OK - I will generate the remote assistance now
Please let me know once you see it
It should be on your screen now
Do you see it?
What does it say now?
It has not appeared here
That's it, try accepting the offer
That's it gone through.
To allow me to connect go to this link and follow the steps to download the remote access program and run it to allow me to connect
LINK (CLICK HERE ******)