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My Microsoft office word 2010 wont open properly or even any…

Customer Question
My Microsoft office word...

My Microsoft office word 2010 wont open properly or even any of my documents that were saved in Word. How do I trouble shoot the program so it opens properly>

Technician's Assistant: Just to clarify, what's the make and model of your computer? And what version of Word are you using?

2010 version. I have a Gateway computer.. not sure the exact model though

Technician's Assistant: Have you installed any updates recently?

Not that I'm aware of

Technician's Assistant: Anything else you want the Microsoft Office expert to know before I connect you?

My other Microsoft office programs are working properly, just not Word

Submitted: 11 months ago.Category: Microsoft Office
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Answered in 1 minute by:
8/6/2017
Microsoft Office Technician: Bryan, Computer Support Specialist replied 11 months ago
Bryan
Bryan, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hi, my name is ***** ***** I'll be assisting you today.

When did you first start having this issue with Word?

Please reply at the box below; thank you.

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Microsoft Office Technician: Bryan, Computer Support Specialist replied 11 months ago

Also, could you let me know if you are running Windows XP, Vista, 7, 8 or 10?

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