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Microsoft word has disappeared from my computer - when I try…

Customer Question
Microsoft word has disappeared...

Microsoft word has disappeared from my computer - when I try to open a doc document it says I need to go to the app store. PowerPoint and EXcel are still working so I believe that my subscription is still current

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Windows 10

Technician's Assistant: When did you last update your Word?

A regular update occurred on the 27th - this has happened between me closing down the computer on Tuesday and the going on today

Technician's Assistant: Anything else you want the software expert to know before I connect you?

Nope except Im a bit of a dummy with this sort of thing lol

Submitted: 11 months ago.Category: Microsoft Office
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Answered in 3 minutes by:
8/3/2017
Microsoft Office Technician: Richard, Software Specialist replied 11 months ago
Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 47,167
Experience: Over 15 year experience resolving Microsoft Office Issues
Verified

Hi there and welcome

Click start, type in

Word

Does word then show?

Please let me know

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