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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I am looking for assistance on trouble shooting Microsoft

Customer Question

I am looking for assistance on trouble shooting Microsoft Word..here are my problems. I can't get numberng to work throughout; I can't get headers and footers to work; I believe some of this has to do with section break. I need help on table of contents as well. Who can help Layout for Microsoft Word 2016 needed.
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Macbook Pro
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just that I need someone who can figure things out quickly and help fix the problem.
Submitted: 11 days ago.
Category: Microsoft Office
Expert:  John Lohr replied 11 days ago.

Hello and thank you for contacting JustAnswer, my name is ***** ***** I will be happy to assist you today.

When you say "numbering," do mean page numbers?

Also, what is your problem with the table of contents?

Customer: replied 10 days ago.
meaning all my page numbering stops and starts again 1,2,3,4,..1,2,1,2 table of contents don't have a clue how to put it together even though I've read/viewed instructions,
Expert:  John Lohr replied 10 days ago.

Would you mind sending me the file so that I may take a look for you?

Customer: replied 10 days ago.
This sounds good...is there anyway we can put this on hold for the moment?
Customer: replied 10 days ago.
like end of next week
Expert:  John Lohr replied 10 days ago.

We could, but I will be leaving around 5:30-6 EST and will not be back until Monday. IS that okay?

Customer: replied 10 days ago.
what does troubleshoot cover
Expert:  John Lohr replied 10 days ago.

Please ignore that request, as the website just sends that automatically.

Would you like to send me the document so I can advise you on how to solve your issue?

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