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bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 479
Experience:  CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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My daughter is doing an online course and has to support

Customer Question

My daughter is doing an online course and has to support word processed documents to her instructor as posted to a Bulletin Board. She has been typing them in Pages and submitting but her instructor states he cannot open them. How do we convert to a format he can open? Does it need to be a pdf or converted to Microsoft word? Help!
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: I have a MacBook Air - how do I find out what operating system I'm on?
JA: Have you installed any updates recently?
Customer: No I don't think so
JA: What troubleshooting have you tried?
Customer: Nothing recently - I had a problem like this before when I was trying to submit resumes for jobs and someone helped me convert my word processed resume to another format that could be opened.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No - I tried to see if I had the Microsoft Office application on my laptop but it indicated this was not being supported.
Submitted: 12 days ago.
Category: Microsoft Office
Expert:  bbao replied 12 days ago.

The Pages can convert its format into PDF. Try the File and Save As option.

Expert:  bbao replied 12 days ago.


Expert:  bbao replied 12 days ago.

Do you still need any help here?

Just FYI - How to Save Pages Files as Word Document Format from a Mac

Expert:  bbao replied 10 days ago.

Issue fixed? Any feedback please?

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