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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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Been working with someone named for about an hour. In the

Customer Question

Been working with someone named Mary for about an hour. In the end, we decided to charge me for the lifetime account and it still isn't working. When I go to a document, and I press activate, nothing happens. I'm so frustrated at this point.
JA: Have you contacted anyone about your account?
Customer: Yes, I just chatted with a woman named Mary for an hour.
JA: Have you installed any updates recently?
Customer: My computer was just fixed. It is 2 months old and was skipping spaces. I bought office when I bought the computer. I have no idea where the productkey is and it says there is no account with my email. Mary charged me the $149.99 Order(###) ###-#### I have work to do.
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: No.
Submitted: 2 months ago.
Category: Microsoft Office
Expert:  UranIT replied 2 months ago.

Hello and thanks for using I am Serge and I will try my best to assist you.

As I understand, you are having issues activating some software? What exactly is the name and version of the software and what is the exact error message?

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