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arsufi2002
arsufi2002, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 1307
Experience:  MCSE, RHCE, IBM System X Server Certified
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Set up my Microsoft account. Help, ASUS LAPTOP WINDOWS 10,

Customer Question

set up my Microsoft account. Help
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: ASUS LAPTOP WINDOWS 10
JA: Have you installed any updates recently?
Customer: yES, AS THEY POP UP
JA: Anything else you want the computer expert to know before I connect you?
Customer: I WANT TP BUY MICROSOFT OFFICE, AND COMPUTER SAYS I MUST HAVE MICROSOFT ACCOUNT FIRST!
Submitted: 4 months ago.
Category: Microsoft Office
Expert:  arsufi2002 replied 4 months ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Use below box to post your response

Expert:  arsufi2002 replied 4 months ago.

Let me know when you are ready

Customer: replied 4 months ago.
ready
Expert:  arsufi2002 replied 4 months ago.

ok

Expert:  arsufi2002 replied 4 months ago.

Its correct, we need a Microsoft account to buy MS Office products...

Have you tried the sign up process. Are you facing any trouble during process..

Please update

Expert:  arsufi2002 replied 4 months ago.

Do you want me to walk up with the process

Expert:  arsufi2002 replied 4 months ago.

Also, let me see your primary email can be set for this. For that i require your email id, please share

Expert:  arsufi2002 replied 4 months ago.

We have option to purchase Microsoft products using email of different domain(eg: gmail / yahoo etc)

All you have to do is just sign up from below link

https://signup.live.com

Note: On email section, enter your present email id and get it verified..

Once Verified, you can sign in using present email id an can purchase product..

Let me know if you want me to do this for you.

Thank You

(If we are done, please don't forget to rate my service by clicking above stars as it helps to close question)

Expert:  arsufi2002 replied 4 months ago.

Hi,

Did you tried above procedure...

I am still awaiting your response.

Thank You