How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NewITZone Your Own Question
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

Microsoft Store will not open just shuts down quickly, if I

Customer Question

Microsoft Store will not open just shuts down quickly, if I try to download I keep getting errors
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: I have an Acer desktop computer I'm running windows 10
JA: Have you installed any updates recently?
Customer: The computer has
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Microsoft Office
Expert:  Byron replied 4 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Please check this:

Click the start menu button and open Settings (the gear icon)

In the Settings window, click System

At the bottom of the vertical menu on the left click About.

Can you tell me the OS number and

the Version Build numbers using the space just below this. Thank you.

Related Microsoft Office Questions