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I've been have a problem starting my MS OUTLOOK account. HP…

Customer Question
I've been have a...

I've been have a problem starting my MS OUTLOOK account.

Technician's Assistant: What's the make/model of your device? How old is it?

HP about a year old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

A couple of months

Technician's Assistant: This sounds important. The electronics expert will definitely help you with this. I'm going to connect you with a electronics expert who has 226 happy customers and a 4.6 out of 5 Rating. Anything else we should know before I connect you?

I tried to delete my email address and reenter it, but I'm getting a encrypted message. It want me to LOG ONTO SERVER UNENCRYPTED.

Submitted: 1 year ago.Category: Microsoft Office
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Answered in 16 minutes by:
3/21/2017
Microsoft Office Technician: Bryan, Computer Support Specialist replied 1 year ago
Bryan
Bryan, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi there, and thank you for your question.

Could you let me know what's the email address you are trying to set up in Outlook now?

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