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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I lost the ribbon at the top of my page which contains Bold,

Customer Question

I lost the ribbon at the top of my page which contains Bold, Italics, and Underline. How do I get it back? Elinor Gorton
JA: What kind of computer do you have?
Customer: I looked for the name. I came up with "Dimension C521. Does that help? Elinor
JA: Have you installed any updates recently?
Customer: No. I inadvertently bought pirated software. I discovered this when I had a problem. I was told to never update anything. I have Windows 7. Elinor
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: Oh, yes! I bought the rebuilt machine and software thru a deacon at my church. He was distressed to learn of the pirated software, and vowed Elinor never to buy from him again, but is unwilling to report the man. Elinor
Submitted: 7 months ago.
Category: Microsoft Office
Expert:  Josh replied 7 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 7 months ago.

Which year of Word do you have?

Customer: replied 7 months ago.
I don't know. I just know it is Windows 7. Elinor
Expert:  Josh replied 7 months ago.

Can I connect to your computer to fix the issue?

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