How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NewITZone Your Own Question
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
53509759
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

I had a purchased edition of Microsoft Publisher on this

Customer Question

I had a purchased edition of Microsoft Publisher on this laptop, but I had a crash and lost everything.....Is there a way I can restore or re-download my program now?
JA: Just to clarify, what's the make and model of your computer? And what version of Publisher are you using?
Customer: It is a Toshiba A505-S6960 running Windows 10 64 bit Don't recall which version of Publisher it was, but only about one year old?
JA: Have you installed any updates recently?
Customer: Updates for which?
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: Just this laptop had to be completely formatted before it could run again...
Submitted: 7 months ago.
Category: Microsoft Office
Expert:  IT Miro replied 7 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 7 months ago.

To confirm, do you have an installation disk for Microsoft Publisher or you purchased it online and didn't receive an installation disk?

Type your reply below.

Thanks,

IT Miro

Expert:  IT Miro replied 7 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Related Microsoft Office Questions