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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I was working on excel, and my mouse clicked SAVE. when I

Customer Question

I was working on excel, and my mouse clicked SAVE. when I returned to the spreadsheet, the whole thing had grayed out. I'm afraid to have lost all my information.
JA: What's the make and model of your computer? And what version of Excel are you using?
Customer: Dell Ultrabook Microsoft office professional plus
JA: Have you installed any updates recently?
Customer: it is a work computer, and IT usually does that. It is a new computer and version is 2016
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: That covers it.
Submitted: 8 months ago.
Category: Microsoft Office
Expert:  bbao replied 8 months ago.

Could please advise which version of Excel you are referring to?

Expert:  bbao replied 8 months ago.

Are you still there?

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