How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NewITZone Your Own Question
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

In Word 2016 I cannot get a Toc that's even close. I have

Customer Question

In Word 2016 I cannot get a Toc that's even close. I have read all the available articles, but it doesn't work right. Can the pgm be defective?
Submitted: 9 months ago.
Category: Microsoft Office
Expert:  bbao replied 9 months ago.

It would be easy if you could upload a sample document with the problem you mentioned above, I may fix it then tell you how to do that accordingly. Is it convenient for you?

Customer: replied 9 months ago.
cannot send a file with your procedure. Can you give me an email address?
Expert:  bbao replied 9 months ago.

Per the website's policy, email address can't be exchanged except for remote assistance session which requires extra change. You don't need to do that, you may simply click the "+" sign beside the Send button to upload an example.

Expert:  bbao replied 9 months ago.

Still can't upload anything?

Expert:  bbao replied 9 months ago.

You may upload your doc to somewhere like Dropbox so I can download it from there.

Customer: replied 9 months ago.
It's in 'My Documents' now. Is that good? RD
Expert:  bbao replied 9 months ago.

I can't access your My Documents. I am not a hacker, hehe.

Can you please call JustAnswer customer service at 1-***-***-**** for help? They can tell you how to upload a file from your (customer) interface. I (expert) have a different interface, I can't tell you where to upload. Sorry.

Related Microsoft Office Questions