How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NewITZone Your Own Question
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

Sure. I am trying to recover an older version of a document

Customer Question

Sure. I am trying to recover an older version of a document that somehow got saved over in word (mac)
JA: Just to clarify, what's the make and model of your computer? And what version of Word are you using?
Customer: macbook pro 2015. El Capitan?
JA: Have you installed any updates recently?
Customer: Within last couple of weeks, yhes
JA: Anything else you want the Microsoft Office expert to know before I connect you?
Customer: do I have to pay for this
Submitted: 11 months ago.
Category: Microsoft Office
Expert:  Bruce Wilner replied 11 months ago.

If the document "somehow got saved over" and you have not been tracking revisions, you are, unfortunately, out of luck. You may wish to use a much older operating system, like VAX/VMS, that automatically saves however many previous versions of any file regardless of file type. You are always asked to confirm when you attempt to overwrite something. The computer cannot protect you against your own mistakes if you do not exercise due care. Sorry.

Customer: replied 11 months ago.
I was not asked to confirm. It happened automatically. There's no way to recover older versions? Or find older documents if not saved over purposefully?
Customer: replied 11 months ago.
Expert:  Laith Ayoub replied 11 months ago.


What version of word are you using.

Go to word -- About word -- the version will be listed.


Related Microsoft Office Questions