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Category: Microsoft Office
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Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I am trying to sign-in to my Microsoft Office Account. I am

Customer Question

I am trying to sign-in to my Microsoft Office Account. I am receiving a message "You've tried to sign-in too many times with an incorrect account or password. I just changed my password ***** received a code from Microsoft to sign-in but to no avail.
Help!
I am Michael Dozier- My active Email Address is***@******.***; my home phone number on my account is(###) ###-#### My Old email address on my account was***@******.***. I also use a new gmail email address:***@******.***.
Please assist me so I can sign-in to my Microsoft Office Account.
Thanks
Michael Dozier in Tampa, FL (###) ###-####***@******.***
Submitted: 11 months ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10?

Can you please confirm the email address associated with your Microsoft / Office account?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

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