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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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How much do you charge question, how do i know it is thee

Customer Question

how much do you charge for exam question
JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.
Customer: how do i know it is thee right answer
JA: I hope not.
Customer: i needed help with my excel test
JA: What's the make and model of your computer? And what version of Excel are you using?
Customer: excel 2010
JA: What troubleshooting have you tried?
Customer: no problem with the program i needed help with my exam penn foster on excel
JA: The Microsoft Office expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Microsoft Office Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

What is the exam question you need help with, please?

Customer: replied 1 year ago.
i only got a 35 score for that exam
Customer: replied 1 year ago.
i want my money back
Customer: replied 1 year ago.
do you needed me to resend the question
Customer: replied 1 year ago.
hello was i scam
Expert:  Russell H. replied 1 year ago.

I'm here.

I don't think you were scammed - if JustAnswer was where you asked the question. But I don't have all the facts of the case.

If you want your money back for a question or case from JustAnswer, I have no power over that, please contact


which is where you can contact Customer Support at If you contact them, asking for your refund in detail, they will address your need with reasonable promptness.

Customer: replied 1 year ago.
russell i submit my exam for excel and i got a 35 on the exam do i needed to resumitted for someone else to look at it
Expert:  Russell H. replied 1 year ago.

I don't think so.