How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Quiksilver07070 Your Own Question
Quiksilver07070, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 793
Experience:  Proficient in all programs within office pro suite.
Type Your Microsoft Office Question Here...
Quiksilver07070 is online now
A new question is answered every 9 seconds

I accidentally didn't save my latest changes on a word doc

Customer Question

Hi. I accidentally didn't save my latest changes on a word doc before putting it on a thumb drive.
JA: Just to clarify, what's the make and model of your computer? And what version of Word are you using?
Customer: I have a macbook air, word for mac 2011
JA: What troubleshooting have you tried?
Customer: I tried recent versions--didn't use a different file name/extension. I thought I could get versions that I was just saving not even an hour ago
JA: The Microsoft Office expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I'm a journalist and am on a deadline! I should have had this on time machine
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Microsoft Office Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Quiksilver07070 replied 1 year ago.

Hello, and thank you for choosing


When you click SAVE on a document, the current changes are written to the same file.

So ....if you open a document, make a single change, and then click SAVE, the change gets written to the same file.


The SAVE AS button is what you need to use to keep the OVERWRITTEN phase from happening.

When you open a file, make a change, and then click the SAVE AS button a NEW file is created, and now you have BOTH files. The original document, and the newly created document that has the change on it.


So, if you have been working this whole time with the SAVE button, then yoru original file has been overwritten many times, and the original is now lost.

Customer: replied 1 year ago.
Right--but I kept saving it to maintain the changes.
Customer: replied 1 year ago.
isn't there a version that i was working on hours ago that would be accessible?
Expert:  Quiksilver07070 replied 1 year ago. overwrote that version when you clicked SAVE

Related Microsoft Office Questions