Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I was building a nice presentation after importing data .csv…

Customer Question
i was building a nice...
i was building a nice presentation after importing data .csv into Excel.
i saved often and a dialog box asked do you really want to save .csv and I said yes.
after several hours of tables and pivot charts i add a couple of short and simple macros e.g. to add two spaces and shift the cells in the column down two spaces. i called this very simple Macro1 and used clt+shift+a=shortcut.
I was half way thru a 20-line adjustment and the whole workbook crashed with NO recognizable previously saved version.
I am in the unenviable position of neither knowing what happened nor why it happened.
I have done some consultant work in Excel and VBA. I would have died if this was a bigger project. Inquiring minds want to know. Is it excel? Is it the .csv data? Can you help?
Submitted: 2 years ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 5 minutes by:
3/8/2016
Microsoft Office Technician: Jess M., Computer Support Specialist replied 2 years ago
Jess M.
Jess M., Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 8,116
Experience: Computer Software Specialist for more than 10 years
Verified

Hi Cap, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues.

  1. Are you using Excel 2007, 2010 or 2013?
  2. Are you using Windows Vista, 7, 8, 10 or a Mac?
  3. Is the file that you are working on that crashed -- a CSV file? Also, is it in that file that you added charts and macro?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Ask Your Own Microsoft Office Question
Customer reply replied 2 years ago
office 365 home
wind 10pro
.csv saved in an excel spreadsheet, with a total of 3 small (15cols x25 rows) +1 large data worksheets (25 x 200) within a workbook
Customer reply replied 2 years ago
64bit
Customer reply replied 2 years ago
i see the name might have been MAIN CONTRACTORS.csv
Customer reply replied 2 years ago
I have never seen that before after 3+ hours of culling the right data for presentation working thru the night it was looking pretty colorful and intelligent
Microsoft Office Technician: Jess M., Computer Support Specialist replied 2 years ago

Cap,

Thank you for writing back with that information. So the affected file here, the one with lost data, is the .CSV file, correct? So in the CSV file, you added charts and macros and when Excel crashed, those data you added to the CSV file was lost.

Is that correct?

Ask Your Own Microsoft Office Question
Customer reply replied 2 years ago
that i added a little macro to make inserting two cells and moving spaces within 2 columns in 10 slots called macro1.no need to connect. after i used the short-cut ctrl+shift+a that i had assigned the worksheet blinked about 20 times in rapid succession and it was totally gone plus all of my saves
Customer reply replied 2 years ago
it is totally gone
Customer reply replied 2 years ago
even the name i gave it was Main Contractors
Customer reply replied 2 years ago
gone
Customer reply replied 2 years ago
i have never seen that before
Customer reply replied 2 years ago
i have been using excel since it was called Lotus 1-2-3
Microsoft Office Technician: Jess M., Computer Support Specialist replied 2 years ago

Thank you for writing back with that information.

Based on your described scenario, the problem was with Excel -- but it is caused by the CSV file that you choose to work with.

Please let me explain.

The CSV data type is a comma delimited type of data, and it cannot hold most of Excel formatting, embedded objects like charts, and especially macro. For Excel to SAVE the macro in the file, you need to choose the file type called Macro Enable Workbook with XLSM extension.

Thus, based on your scenario, Excel could have frozen after several saving attempts of the CSV file while eliminating those unsupported objects like charts, marcos and other formatting.

If you try to create a simple CSV file containing names, and then re-open it in Excel and try to change the formatting, like making rows higher or columns wider, when you choose to save it as a CSV, after closig and opening the file again, those formatting will be lost since they are NOT SAVED along with the CSV.

Therefore, to answer your question, the objects are missing when Excel crashed because the file is a CSV file. Those information (formatting and objects like charts and macros) are eliminated during the saving process.

And your Excel could have crashed due to the nature of data you added to the CSV file.

Unfortunately, since the original file is a CSV file, no formatting and additional embedded data will be saved with it. Therefore, if you go to the AutoRecovery folder location to locate earlier saved versions of the file, you will still get the plain CSV data, no charts, no macros.

If you want to save charts in your Excel file, you need to use the regular XLS or XLSX file format. And if you want to save a macro along with the Excel file, it will be an Excel Macro-Enabled Workbook with a file extension of .XLSM.

I hope that helped.
Please remember to rate my service positively (3-5 stars/faces) if this helped. Tips are always highly appreciated!

If you need further assistance, please do not rate me negatively with 1 or 2 faces. Instead, please reply to me so that I can help you further.

Thank you!

Best regards,
Jess

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 8,116
8,116 Satisfied Customers
Experience: Computer Software Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

8,116 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
I have Excel 2017 and I am trying to create a Pivot Chart
Hi. I have Excel 2017 and I am trying to create a Pivot Chart and a Histogram but I can't find either template. where can i find them? … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Excel VBA: How do I call a macro when a specific cell
Excel VBA: How do I call a macro when a specific cell displays a specific value?I have a macro to send an email, and want to execute it when that cell displays the message: "ERROR" (from an IF functio… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a pivot table with dates in the first column and
I have a pivot table with dates in the first column and categories in the other columns. The data in the chart is "count of" for the categories. In the first column, I grouped the dates by quarter and… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Have a data like this: Col1 Col2 Col3 C1 R1 V1 C1 R2 V2 C1
Have a data like this: Col1 Col2 Col3 C1 R1 V1 C1 R2 V2 C1 R3 V3 C2 R1 V1 C3 R2 V2 C3 R3 V3 C4 R3 V3 C5 R2 V2 C6 R2 V2 Need to pivot this to something like this (with value cells filled in with format… read more
Bruce Wilner
Bruce Wilner
Master of Engineering
30 satisfied customers
I need to create a .csv file via vba from a specific
I need to create a .csv file via vba from a specific worksheet inside a workbook. I am attaching a workbook which has a worksheet named 'Titan Upload B1'. We would like to automatically create a .csv … read more
The-PC-Guy
The-PC-Guy
Computer Manager
Bachelor's Degree
653 satisfied customers
I need to build a dynamic chart - x axis EBITDA, Y axis 1
i need to build a dynamic chart - x axis EBITDA, Y axis 1 Multiples, Y2 axis Payout. i have the data and a picture of what i want to do but lack the skills to create it - help.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I am working on/analyzing an Excel file with nearly 1000 data
I am working on/analyzing an Excel file with nearly 1000 data entries. I'm using AutoFilter to see if some of the items happen multiple times. Is there a quick and simple way to find out: 1. How many … read more
Zabo04
Zabo04
Master\u0027s Student
Master\u0027s Degree
7 satisfied customers
Have futures data from Rithmic coming into Excel 2013 now.
Have futures data from Rithmic coming into Excel 2013 now. Need someone that can help me build a real time chart with open, high, low, and close bars. The horizontal grid lines must be colored coded a… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I currently have an excel table (8 columns, 422 rows; 1st
I currently have an excel table (8 columns, 422 rows; 1st row table headings) which I will call Table 1. Additional rows will be added daily with new data. I need help in creating a copy of this table… read more
Suryanto
Suryanto
Computer Engineer
Bachelor's Degree
535 satisfied customers
I need to animate a sine curve using only Excel, and send us
I need to animate a sine curve using only Excel, and send us the workbook. So, when opening the workbook the curve needs to move.… read more
Christopher Love
Christopher Love
63 satisfied customers
I need to download data from a Data Warehouse into an Excel
I need to download data from a Data Warehouse into an Excel refreshable workbook. The workbook is already set up with a data sheet, parameters and special charts and pivot tables. Due to the types of … read more
J Griffiths
J Griffiths
Director, Consumer Products EMEA
For Jess M: Microsoft Excel Question:I have four data
For Jess M: Microsoft Excel Question: I have four data sets I want to combine as one data set and feed all the data into a pivot table. Each data set is defined as a range in its own worksheet. Doing … read more
The-PC-Guy
The-PC-Guy
Computer Manager
Bachelor's Degree
653 satisfied customers
I am using Excel 2007. I would like to print an entire workbook,
I am using Excel 2007. I would like to print an entire workbook, but with each sheet in a separate PDF file, saved as the sheet name. EX . I have a workbook named inventory with each sheet my clients … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
8,116 satisfied customers
I have 4 pivot tables in which I change out every month. In
I have 4 pivot tables in which I change out every month. In order to change them, I click on each table and change the month. I tried clicking on label and value filters and it would be nice if I coul… read more
The-PC-Guy
The-PC-Guy
Computer Manager
Bachelor's Degree
653 satisfied customers
My PC is running Windows 7.I am creating PLOT_1.csv files
My PC is running Windows 7. I am creating PLOT_1.csv files for Office 2007 Excel to open and plot a line chart from a selected group of columns in which Row 0 contains brief headings. I recorded a mac… read more
ragankel0323
ragankel0323
Field Service Engineer III
Master\u0027s Degree
58 satisfied customers
Currently using Excel 2010. Not able to save chosen Pivot
Currently using Excel 2010. Not able to save chosen Pivot Table Design without getting the following error message: "(Report Name) May contain features that are not compatible with Microsoft Excel 5.0… read more
Mr. PC Wizard
Mr. PC Wizard
Senior business systems analyst
Some college coursework
3 satisfied customers
I am having an issue with an Excel 2010 macro enabled workbook
I am having an issue with an Excel 2010 macro enabled workbook which has several worksheets with multiple pivot tables. I am getting an error msg stating that two pivot table must be repaired. I accep… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a workbook of 10 sheets. Each sheet has a macro associated.
I have a workbook of 10 sheets. Each sheet has a macro associated. If I copy the workbook with a new name or "save as" with a new name, one or more macros loose the link to the associated sheet and wi… read more
Ryan-CTech
Ryan-CTech
Manager
279 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x