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We use Office 365 in our business. When I'm using Word or
We use Office 365 in our business. When I'm using Word or Excel, Office 365 prompts me to "sign in" even when I'm already signed in. I am unable to save any docs. or spreadsheets because of this. How … read more
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I started with Microsoft Office 365 ProPlus in 2015. I'm not
I started with Microsoft Office 365 ProPlus in 2015. I'm not able to open Sharepoint files. Can you help with this. … read more
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I just got a new PC. I am a office 365 subscriber. Before I
I just got a new PC. I am a office 365 subscriber. Before I was running windows 2016. Now when I open 365 Excel or Word I only get the files that are in the cloud. I do not get my (many, many) 2016 wo… read more
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After restarting my iMac, the Microsoft Word app is missing
After restarting my iMac, the Microsoft Word app is missing from the toolbar at the bottom, replaced by a question mark. I'm also missing Excel, Outlook, Powerpoint, etc. How do I restore these essent… read more
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Unable to access Microsoft word processor. I don't know. I
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Viet - Computer Tech
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I am unable to open any word or excel documents. And no
The application was unable to start correctly (0xc0000142) … read more
bbao
bbao
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i bought a new office 365 subscription and i am unable to get it going… read more
Cody
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I have downloaded Microsoft using a product key. Now I am
I have downloaded Microsoft using a product key. Now I am unable to access word, excel, etc as I can't use the product key again & it will not accept my gmail email account … read more
Richard
Richard
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I have a new computer with Windows 10, which I'm just
I have a new computer with Windows 10, which I'm just learning to use. I have an external hard drive onto which I had saved all of my Excel and Word files from Office 2003 on my old computer. I now wa… read more
Quiksilver07070
Quiksilver07070
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Im having trouble getting into my Microsoft word and Excel.
I'm having trouble getting into my Microsoft word and Excel. I keep getting these messages..." This program is unable to run because of missing or corrupted files. Contact your computer manufacturer."… read more
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hi im having a serious issue with my power point. I just downloaded
hi im having a serious issue with my power point. I just downloaded Microsoft office 2013 the other day and deleted office 2003. It now will not open my powerpoint presentations. im doing a presentati… read more
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Viet - Computer Tech
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Hi, I am having problems opening Microsoft WORD and EXCELL
Hi, I am having problems opening Microsoft WORD and EXCELL files The symptoms are: I am unable to open my Microsoft Office files eg: Excell and Word files. I have had no problems opening these files b… read more
James K.
James K.
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I purchased office 2010 but cannot install because I am unable
I purchased office 2010 but cannot install because I am unable to uninstall office 2003. What is trick to uninstall?? The task manager does not even list the older version.… read more
Maggie P
Maggie P
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I have just bought a new computer, on my old computer I had
I have just bought a new computer, on my old computer I had word 2010 but have been unable to transfer it to my new computer because I have lost the key and also changed my email address… read more
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Jason Jones
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Hi, I have a Microsoft word file that im trying to open
Hi, I have a Microsoft word file that i'm trying to open and a pop up comes up and says "The file cannot be opened because there are problems with the content" When I click on details it says 'The fil… read more
ChrisC
ChrisC
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Associate Degree
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I use OLE links from Excel sheets into Word docx. In MS Word
I use OLE links from Excel sheets into Word docx. In MS Word 2007 there was an easy way to control/turn off when and how these links were updated. I now use Office 2010 and have not been able to find … read more
cpugeek
cpugeek
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Master's Degree
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I purchased Microsoft Office Home and Business 2010 software
I purchased Microsoft Office Home and Business 2010 software and I was not ablwe to install it myself so I had it installed on my computer at Staples where I purchased the software. Now I cannot get o… read more
Ansh P.
Ansh P.
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Bachelor's Degree
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When I click on an excel or word file, the program opens but
When I click on an excel or word file, the program opens but in a grayed out version and I'm not able to see anything. When I open Excel or Word and then open the file everything is fine. I've removed… read more
Over-Certified PC Tech
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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