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When I open word, I get the popup (word cannot open the

Customer Question
When I open word...

When I open word, I get the popup (word cannot open the document template C:\useers\Wendell\...\~Wiz14s.dotm)

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When I open MSWORD a box with (word cannot open the document template C:\Users\Wendell\...\~$Wiz14s.dotm)

Submitted: 2 years ago.Category: Microsoft Office
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Answered in 1 minute by:
2/29/2016
Microsoft Office Technician: Quiksilver07070, Computer Support Specialist replied 2 years ago
Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 793
Experience: Proficient in all programs within office pro suite.
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Hello and thank you for choosing JUSTANSWER.com

.

What version of MS Office Word are you using?

Is it 2007? or 2010? 0r some other version?

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Customer reply replied 2 years ago
Word 2013
Microsoft Office Technician: Quiksilver07070, Computer Support Specialist replied 2 years ago

the .dotm file you are trying to open, was probably created on a 2007 version of Word......try using compatibily for an older version.

Or try opeing the file on 2007 Word.

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Customer reply replied 2 years ago
I have no trouble opening word after I close the box with the message. It comes up on my desktop when I open word, but not my laptop, which are both new and installed with same software. The box popping up is more of a nuisance than anything, Once I click ok or close the box word opens as it should.
Customer reply replied 2 years ago
Are we still in session?
Microsoft Office Technician: Quiksilver07070, Computer Support Specialist replied 2 years ago

Im confused then.......your original question says you cant open it

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Customer reply replied 2 years ago
Sorry for the confusion. I was quoting the error message or information in the small box that pops up when I open word.
Customer reply replied 2 years ago
I am tired of this box popping up. It does not popup on my laptop that has same version of word installed.
Microsoft Office Technician: Quiksilver07070, Computer Support Specialist replied 2 years ago

In that case, you should be abel to turn OFF these alerts and messages within the Trust Center of Word 2013

.

The other version of word were not as secure as the NEWER versions, and it would seem its just a warning as to the TYPE of content.

.

I am looking for the instructions now.

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