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I have documents that somehow became corrupted and I have
Good Morning Pearl, I have documents that somehow became corrupted and I have been trying to fix them, but have been unsuccessful. Can you please help me? Thank you. *****: What application are you us… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,128 satisfied customers
I was working on a doc. When I moved to page 2 I did
I was working on a doc. When I moved to page 2 I did something that shut down the word doc. ap. ....It just disappeared! and I canot seem to retreive the ap to continue my document! … read more
GeekGal
GeekGal
Microsoft Office Support Specialist
1,910 satisfied customers
I did not save an important document and I need it. When I
Hello, I did not save an important document and I need it. When I go through the recovery, it says the document isn't named properly and also wants me to move the file to it's original location … read more
Maurice
Maurice
PC and Mac Consultant
High School or GED
100 satisfied customers
This is weird: I have had Microsoft WORD on my computer, but
This is weird: I have had Microsoft WORD on my computer, but I haven't used it in a long time, as I'm now retired and mainly use email. Tonight, I wanted to get into my word files, and I can't find WO… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,176 satisfied customers
I just wrote a research paper and i saved it, but when i
i just wrote a research paper and i saved it, but when i clicked out of word it deleted all of it and now it isn't in my recents. how do i get it back? … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
256 satisfied customers
When I try to save my word document, It won't let me save
When I try to save my word document, It won't let me save and give me an error message that states that word cannot save this document due to a naming or permission error on the destination volume … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,128 satisfied customers
I am a college student and have been working on a big
I am a college student and have been working on a big project in Word all term, but after I shut my laptop down yesterday morning, I have not been ableto get Word to open. I do not get any error messa… read more
Mr.Med
Mr.Med
1,521 satisfied customers
My entire Office program is suddenly telling me it's
Hi there My entire Office program is suddenly telling me it's 'expired' which makes no sense because I bought it entirely, I didn't buy a subscription to it and i really need to use Word today to prep… read more
Justin Johnson
Justin Johnson
Owner
3,969 satisfied customers
Somehow Word got into the read only mode, now I can't edit
Somehow Word got into the read only mode, now I can't edit my Doc's. How do I get it out of "read only" mode? … read more
Michael T
Michael T
2,081 satisfied customers
I was constantly saving my Word doc and my desktop filled
I was constantly saving my Word doc and my desktop filled with ~WRD1234 files. I could delete them at the time. I then RENAMED my doc and mow I can't delete these icons on my desktop. I CAN'T REMEMBER… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
515 satisfied customers
I'm having trouble with a document that is repaired. I make
I'm having trouble with a document that is repaired. I make new changes to the document and then it is not saving properly … read more
JUNKO LOUISE
JUNKO LOUISE
BSC
37 satisfied customers
I have had a problem where I'm writing a doc in Word and
I have had a problem where I'm writing a doc in Word and suddenly, because of an inadvertent key stroke the whole doc disappears and I can't get it back. What have I done to my format? … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
828 satisfied customers
Tehre. An auto update was running for Office 365 and
HI tehre . An auto update was running for Office 365 and something happened. Now my Word app wont launch. HOw do I start the update again? All teh doc says open the app and I cant do that... it wont s… read more
bbao
bbao
Freelance IT Consultant
173 satisfied customers
Today, suddenly, the misspeller STOPPED working, only in ONE
Today, suddenly, the misspeller STOPPED working, only in ONE of my Word docs., of course, just the one I mostly need. How can I restore it to work? Windows 7 Ultimate, Office 10. ASAP please!! … read more
bbao
bbao
Freelance IT Consultant
173 satisfied customers
I have a question about recovering a document in word that I
I have a question about recovering a document in word that I accidentally saved over. How does the fee for your expertise work? … read more
bbao
bbao
Freelance IT Consultant
173 satisfied customers
I changed a doc to VIEW and cannot get back to a screen with
I changed a doc to VIEW and cannot get back to a screen with the toolbar at the top. It seems that may be with all documents. I've been using 365 for more than a year and a half, but previously had al… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,128 satisfied customers
In Word 2016 I cannot get a Toc that's even close. I have
In Word 2016 I cannot get a Toc that's even close. I have read all the available articles, but it doesn't work right. Can the pgm be defective?… read more
bbao
bbao
Freelance IT Consultant
173 satisfied customers
I don't think you understand my question. When I open a file
I don't think you understand my question. When I open a file on my phone with word on my phone, a file that I've downloaded to my phone, it only opens to read-only. I need to be able to edit these doc… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,715 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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