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I have several issues which need support. 1. Outlook 2007: a

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I have several issues which...
I have several issues which need support.
1. Outlook 2007: for over a wk send/receive has been taking an inordinate amount of time to download my email. Several hours or overnight w/o completing or acquiring the emails.
Contacted my mail server (sover.net) We checked and all settings are correct. Suggested talking to my Internet provider Fairpoint. Same answer. Could not find any problems with settings or service. They suggested contacting Microsoft support to see if their is a conflict. I have a desktop computer running Windows 10 with Microsoft Office 2007. I have a Surface Pro 2 running running Windows 10 with Microsoft Office 2013. I suspect there might be an issue caused by a recent update.
Can you help?
Submitted: 1 year ago.Category: Microsoft Office
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Answered in 2 hours by:
2/17/2016
Microsoft Office Technician: Jason Jones, Computer Technician replied 1 year ago
Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 16,919
Experience: Over 10 years work experience.
Verified

Hello,

I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

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