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I somehow have 360 on my computer and Microsoft Office and
I somehow have 360 on my computer and Microsoft Office and Home 2016. I need to remove 360 but it is not showing in my programs. How can I get it off? … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,168 satisfied customers
I recently replaced my desktop computer and doing so has
I recently replaced my desktop computer and doing so has interrupted my access to my 365 subscription on both my new desktop and my laptop. I think that is because it said I had too many computers - I… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
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I have microsoft home & student 2016. Word processing part
I have microsoft home & student 2016. Word processing part would not accept word documents from reliable sources. I ran the quick fix option but that did not work so I ran the fix from the online opti… read more
Robert M.
Robert M.
Bachelor's Degree
3,577 satisfied customers
I purchased an Acer computer in 2016 that came with Windows
I purchased an Acer computer in 2016 that came with Windows 10 Home and then i purchased Microsoft 2016 from my employer. However, for whatever reason I cannot seem to access either program. I keep ge… read more
Cody
Cody
Computer Science
2,630 satisfied customers
It will take me a few minutes to tell you my problem. I have
Hello, It will take me a few minutes to tell you my problem. … read more
Karl4You
Karl4You
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My computer crashed and I've had to reinstall all programs.I
My computer crashed and I've had to reinstall all programs.I had a copy of MS Office Home and Student 2016, ID number **************** and I can't access this now. The email and password ***** with th… read more
Moses C
Moses C
Bsc
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My husband purchased Microsoft office home and student 2016,
my husband purchased Microsoft office home and student 2016, I purchased Microsoft office home and business 2016. his does not have outlook and he needs it. can he use mine or can we just purchase out… read more
ChrisC
ChrisC
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I'm in a fix. My first problem is that I purchased office
Hi Pearl, I'm in a fix. My first problem is that I purchased office office 2016 and downloaded it. After hitting the set.exe command, the process began, but after 1 1/2 hrs, things were still not finished. I went back to the beginning to try a restart, but now I can't sign in. I used my aol acct to sign in initially. That's not working. Apparently at some point in time I set up an outlook acct but for the life of me can't recall my user name or password. I don't know where to begin!! … read more
Jess M.
Jess M.
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Bachelor's Degree
904 satisfied customers
I cannot login to my account. I am also the admin and lost
I cannot login to my account. I am also the admin and lost my password … read more
bbao
bbao
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88 satisfied customers
I purchased microsoft office 2016 for mac in July, but I
I purchased microsoft office 2016 for mac in July, but I don't have the product key. I think I may have received it in the mail at another home this past summer but I perhaps never entered it to fully… read more
Bryan
Bryan
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Every time I open a file I created in Word 2016, word 2010
Every time I open a file I created in Word 2016, word 2010 wants to open. How do I make that stop happening? … read more
Bryan
Bryan
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I was reinstalling Microsoft office 2016 but it stalled and
I was reinstalling Microsoft office 2016 but it stalled and I was sent to Microsoft but my password ***** not work. I cannot even get my emails as office was uninstalled but it quit before reinstall. … read more
Byron
Byron
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Bachelor's Degree
2,168 satisfied customers
I have a student Microsoft account with Northern Arizona
Hello! I have a student Microsoft account with Northern Arizona University, and recently something changed with the account login and it doesn't recognize my school email and I can't save word documen… read more
Jess M.
Jess M.
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Outlook 2016 - Set up wizard coming up Want to set up a POP
Outlook 2016 - Set up wizard coming up Want to set up a POP 3 email account in Outlook 2016I have installed Office 2016 and I am now trying to create a POP 3 email account in Outlook 2016, but I am ge… read more
John
John
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High School or GED
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I ordered a dell computer with Microsoft Office home and
I ordered a dell computer with Microsoft Office home and Business 2016 … read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
22,882 satisfied customers
On 1/12/2016, My HP Computer running Windows 10, Office 1013
On 1/12/2016, My HP Computer running Windows 10, Office 1013 Professional would not accept Microsoft Account Password. My phone number is(###) ###-#### In do not use Cloud, File Manager, OneDrive. … read more
Viet - Computer Tech
Viet - Computer Tech
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I just installed office home and business 2016 and can't
I just installed office home and business 2016 and can't find publisher. … read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
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Yesterday I ordered, downloaded and installed Microsoft office
Yesterday I ordered, downloaded and installed Microsoft office home and student 2010 on a new Lenovo ideapad Yoga 13. However, when purchasing the microsoft office, I inadvertently mistyped our email … read more
Dustin
Dustin
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jstinehelfer

jstinehelfer

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Jess M.

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The-PC-Guy

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Chris L.

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Certified Expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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