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I had a new hard drive installed. Office 2007 was installed…

Customer Question
I had a new hard...
I had a new hard drive installed. Office 2007 was installed on my Dell laptop prior. It is now missing. Is there a way I can reinstall it so that I have access to Word, Excel and PP?
Everything else was recovered.
Help!
Submitted: 2 years ago.Category: Microsoft Office
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Answered in 1 minute by:
2/3/2016
Microsoft Office Technician: Shefin, Microsoft Office Specialist replied 2 years ago
Shefin
Shefin, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 6,370
Experience: Working as Tech support specialist with a world famous computer manufacturer
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Do you have the product key for Office? if you have the product key, we will try downloading and installing it.

Thank you.

S H E F I N

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Customer reply replied 2 years ago
That's my problem office was installed between 5 and 7 years ago. I no longer have the product key. My question is how do I go about getting the software back . I would have been able to download it myself if I had the key.
Customer reply replied 2 years ago
Sheflin, is there anything you can do to assist me in this matter?
Microsoft Office Technician: Shefin, Microsoft Office Specialist replied 2 years ago

Hi,

Since it is more than five years, it will be difficult to get the key back. Please go to the link below, click Product Keys in your Account page to see the product keys for your downloadable software. In addition to viewing your product keys, you have the option to review your order details and download software from this page.

http://microsoftstore.com/account

If you are not able to get the key in your Account, you may try contacting Microsoft in order to get the product key. Check the contact information from the link below.

https://support.microsoft.com/en-us/kb/2279109

Thank you.

S H E F I N

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Customer reply replied 2 years ago
I don't feel you were able to address my concern, please do not charge my credit card.
Microsoft Office Technician: Shefin, Microsoft Office Specialist replied 2 years ago

Hi,

If you have charged, please contact our customer support to get a refund.

http://ww2.justanswer.com/help

Thank you.

S H E F I N

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Shefin
Shefin
Shefin, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 6,370
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