Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I want to install Office 2016 Home & Business which I have…

Customer Question
I want to install Office...
I want to install Office 2016 Home & Business which I have just bought the card for. Now have 2007 Pro & windows 10
Submitted: 2 years ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 4 minutes by:
1/29/2016
Microsoft Office Technician: Jason Jones, Computer Technician replied 2 years ago
Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 18,963
Experience: Over 10 years work experience.
Verified

Hello,

I am the person that will be helping you today.

May I ask if you are having any problems with the install or do you just wish for me to install it for you?

I will be standing by.

Thank you,
Jason

Ask Your Own Microsoft Office Question
Customer reply replied 2 years ago
Sorry, had to use different card.
I bought Office 2016 Home & business since my 2007 version has gone haywire. when I tried to log in I got message that my email was flagged.
Microsoft Office Technician: Jason Jones, Computer Technician replied 2 years ago

What told you that the email was flagged?

Ask Your Own Microsoft Office Question
Customer reply replied 2 years ago
That was on the screen. I tthouht that it might be as a result of my outlook problems
Microsoft Office Technician: Jason Jones, Computer Technician replied 2 years ago

Thank you for the update. May I start a remote screen sharing session with you so that I can better help you resolve this problem? When the remote begins, a chat window will appear that we can use to communicate with each other.

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
I have just purchased office 365, for my new laptop. My main
Hi, I have just purchased office 365, for my new laptop. My main issue is my email. I was on windows live 12 (I think) and want to move it to outlook 16. I have loaded 365 on my new laptop. If I deact… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I have word on my Mac v16 i think it is, and i am trying to
Hi i have word on my Mac v16 i think it is, and i am trying to create a tri fold brochure in it. (i have picked the interior design one. I am however trying to change the pictures and it won't let me … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have office xp small business. when using exel, i can type
I have office xp small business. when using exel, i can type letters into a cell and hit enter and it accepts it. when i type in numbers into a cell and hit enter, it closes the file? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,439 satisfied customers
I am a course of construction inspector and I need to be
I am a course of construction inspector and I need to be able to upload photos from a camera memory chip to my desk top , I have no problem getting them uploaded to my desk top. I also need to change … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,439 satisfied customers
HOW TO DELETE A PAGE IN A REPORT. MICROSOFT WORD 13. I dont
HOW TO DELETE A PAGE IN A REPORT JA: What application are you using? Customer: MICROSOFT WORD 13 JA: Have you updated Word recently? Customer: no JA: Anything else you want the Microsoft Office Expert… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,439 satisfied customers
How can I put an end to being forced to change my password?
How can I put an end to being forced to change my password? I have just had to change it again, for the second time in less than a week. Thank you. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Vickie Howman Here I was on line with your technician to fix
Hi Vickie Howman Here I was on line with your technician Peter to fix the problem with Office 365 and left me in the lurch!! need to say I am upset … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I have been having trouble using the hiypr link in a
Good morning... I have been having trouble using the hiypr link in a document. A message comes back stating Cannot locate the internet server or proxy. I have linked before but cannot do it on most of… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,439 satisfied customers
I was in the process of cleaning off old documents from "My
I was in the process of cleaning off old documents from "My Documents" … read more
Mike Taylor
Mike Taylor
44 satisfied customers
Two weeks ago another Windows 10 update hit my computer. My
Two weeks ago another Windows 10 update hit my computer. My Office XP has worked fine for years but after this update it shuts down instantly if I attempt to enter a number in a cell. Six months ago a… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Two days ago I changed the credit card that pays for my word
Two days ago I changed the credit card that pays for my word subscription that was renewed today. Since I changed the card Word has not worked … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
932 satisfied customers
I am billed periodically for for Office 365 Personal
I am billed periodically for for Office 365 Personal Services. I received a notice a while ago that the credit card I was using to pay the bill through PayPal needed to be updated. I did that. The Vis… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Had to have my hard drive replaced. How do I restore my
Had to have my hard drive replaced. How do I restore my Excel files and program? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,439 satisfied customers
I am really new to honesty and effort for anyone other than
I am really new to honesty and effort for anyone other than myself. Thank you for the incredible work. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,439 satisfied customers
I keep getting phone calls that my Microsoft program will be
I keep getting phone calls that my Microsoft program will be turned off. I am very suspicious of any unsolicited phone calls. Can you help me confirm is this is legitimate … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I got a email with a 065 message encryption from my doctor.
I got a email with a 065 message encryption from my doctor. I get a dark screen when I open it. my email is***@******.*** … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
31 satisfied customers
All of a sudden, when I open an old file, change it and save
All of a sudden, when I open an old file, change it and save the new document under a new name, the old file disappears. How can I prevent this? I've lost two important files. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,439 satisfied customers
MY office 2016 stopped functioning after I rebooted my
MY office 2016 stopped functioning after I rebooted my computer … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
969 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x