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caraleneK
caraleneK, Office Engineer
Category: Microsoft Office
Satisfied Customers: 716
Experience:  Office assisters to you
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How do I cancel your program that I mistook and started? It

Customer Question

How do I cancel your program that I mistook and started? It say it lasts for 30 days and I cannot open my email.
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

What is the name and version of the program?

Is there any error or message when opening your email?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  caraleneK replied 1 year ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. Please note I need more info to help you.

What is the name and version of the program?

Is there any error or message when opening your email?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Or I can log on to your machine and help you. Waiting your feedback to help you.

Expert:  caraleneK replied 1 year ago.

If not, simply REPLY to me and I will assist you further.

Expert:  caraleneK replied 1 year ago.

Please note I waiting for your feedback to help you or I can log on to your machine and help you.