How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask caraleneK Your Own Question
caraleneK, Office Engineer
Category: Microsoft Office
Satisfied Customers: 716
Experience:  Office assisters to you
Type Your Microsoft Office Question Here...
caraleneK is online now
A new question is answered every 9 seconds

I purchased Office from the online store so I 't have a

Customer Question

I purchased Office from the online store so I don't have a product key. I can't access 'Word'. Microsoft does not accept my email address or any of the passwords I have. I have received several code numbers, but Microsoft says they are wrong. Can you help?
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  caraleneK replied 1 year ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. What version of office do you use ? Please comfirm you only have the one version of office on your machine ? Waiting your feedback

Customer: replied 1 year ago.
Microsoft customer support was able to solve the problem. Thanks for getting back to me.
Expert:  caraleneK replied 1 year ago.

Thanks for the feedback please rate the service