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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I have been with AOL 20 years. Now you tell me that my email

Customer Question

I have been with AOL for almost 20 years. Now you tell me that my email address is not in your records. What happened? You won't accept any of my passwords and you won't tell me which one is now in your records. I cannot access any of my emails. More importantly I cannot access all of my contacts to obtain all of the email addresses that I need. What can I do? Betty Heinrich ***@******.***
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Josh replied 1 year ago.

Hi Betty,

Please provide the exact error message that you receive when you try to sign in