Thanks Neil, I just wanted to make sure you were not the victim of a fraudulent email
Click on my link below please and sign into your account there
Sign in in the top right and Choose the app launcher icon in the upper-left (the nine dots) and then choose Admin.
Then make sure to switch to Admin
Go to the Subscriptions page:
Choose Billing > Subscriptions, or
Under billing, choose View and edit subscriptions
Select the subscription you bought with the card you want to update, and then choose Change payment details.
On the Change payment details page, choose Edit credit card details.
Update your credit card info and then choose Submit.
This will update your payment details with the correct information
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.