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Pete, Computer Expert
Category: Microsoft Office
Satisfied Customers: 17640
Experience:  MS Office expert
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My office quit working because I have been unable to put in

Customer Question

my office quit working because I have been unable to put in my new credit card just issued. chase bank is frequently issuing new cards to ward off intrusion to accounts. how do I change my card number on Microsoft office so I can continue to use it. also I keep getting notices by email that they are unable to draw payments from my account but I see the withdrawals every month. please help me correct this
Submitted: 1 year ago.
Category: Microsoft Office
Expert:  Pete replied 1 year ago.

Hi there,

To update your payment for Office, sign in to your account and go to the Subscriptions page:

  • Choose Billing > Subscriptions, or

  • Under billing, choose View and edit subscriptions

Select the subscription you bought with the card you want to update, and then choose Change payment details.

On the Change payment details page, choose Edit credit card details.

Update your credit card info and then choose Submit.

If you still have difficulties, you can call MS Office Support on 1(###) ###-####

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