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Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 37889
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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I just upgraded to Windows 10. Now when I try to open any

Customer Question

I just upgraded to Windows 10. Now when I try to open any Microsoft applications like Word or Excel - they start to open and then shut down. How do I fix this?
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 2 years ago.


I'm sorry about the issue. Do you have Microsoft Office Word / Excel 2003, 2007, 2010, 2013, etc.?

Can you right-click on the Start button at the lower left, then click on Control Panel, then click on Programs -> Programs and Features

, then select the Microsoft Office item there, then change / repair it

, then check; if needed, restart the computer and check.

Please let me know. Thank you.