How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NewITZone Your Own Question
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

Need help with Excel

Customer Question

Need help with Excel
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Jess M. replied 2 years ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
Can you please tell me your Excel problem that you want assistance with?
Please let me know so that I can help you further.
Best regards,
Customer: replied 2 years ago.
I have a formatting problem on a spread sheet Please call at(###) ###-####
Customer: replied 2 years ago.
If that phone number does not work please call at(###) ###-####
Expert:  Jess M. replied 2 years ago.
Thank you for writing back. I am very sorry but I do not provide phone support. I only provide online chat support and remote access.
Do you want me to remotely access your computer and directly help you in your Excel formatting issues?
Remote access is an optional additional service offer with a minimal one-time flat fee ($15) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.
Best regards,
Customer: replied 2 years ago.
Please cancel my entire account No one got back to me and no help was provided.
I waited around for nearly two hours.
Ralph Hammond
Expert:  Jess M. replied 2 years ago.
Hi Ralph,
I am very sorry about that. You posted a duplicate question and it was closed. I have responded to you here and I have waited for you as well.
I am still here to help if you need further assistance with this. Or do you really want to discontinue and close this request?