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Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I get an error message whenever I try to open a Word document

Customer Question

I get an error message whenever I try to open a Word document which says: " Word has run into error that is preventing it from working correctly. Word will need to be closed as a result. " Then it gives three boxes to choose:
1. repair now
2. help
I have clicked on all three with no resolution. Can you help me?
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 2 years ago.
Hi,I'm sorry about the issue. Is Excel program still working fine?What's your Office / Word version, such as 2003, 2007, 2010, etc.?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,

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