How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NewITZone Your Own Question
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
Type Your Microsoft Office Question Here...
NewITZone is online now
A new question is answered every 9 seconds

I recently downloaded Microsoft Office 365 Home so I could

Customer Question

I recently downloaded Microsoft Office 365 Home so I could edit some documents sent to me on One Drive. But I am unable to edit the documents because they appear to be in read only format. I can't figure out how to change to edit form. Even when I press the edit option, nothing seems to change.
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
May i remotely connect with you to fix the issue directly?
Customer: replied 2 years ago.
Hi. I did not realize you were online. Shouldn't I have received an email alerting me. In any case, I've discontinued homeffice 365. Too complicated and not in the least user friendly.
Expert:  Kamil Anwar replied 2 years ago.
Since you have discontinued office 365 - how would you like me to help?

Related Microsoft Office Questions