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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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My computer saids

Customer Question

my computer saids not does this all the time and computer runs to slow please look into this
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
Which operating system is it running on your computer?
May i connect with you remotely to fix the issue and speed the computer up?
Customer: replied 2 years ago.
Yes and this will only cost me 34.00 right
Customer: replied 2 years ago.
I do not want a free trial...I just want the problem fixed
Expert:  Kamil Anwar replied 2 years ago.
If i do it remotely, then it will be an extra $29 no matter how long it takes. If i do it via instructions and you perform them, then it will be in the price you have already paid which apparently is $34 but this will be a lot of steps for you.
Customer: replied 2 years ago.
Kamil... I want to cancel the whole thing...this is not helping me...I will only pay the $5.00 charge
Expert:  Kamil Anwar replied 2 years ago.
I am not sure how you're saying this is not helping when i haven't even started to help you yet. If at the end i am unable to fix the issue, you will be refunded. GeekSquad normally charges $150-200 for such issues. If you would still like me to cancel and have refund issue, let me know and i'll get this done.
Customer: replied 2 years ago.
please cancel this request
Expert:  Kamil Anwar replied 2 years ago.
I will request this to be cancelled. Thanks

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