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Category: Microsoft Office
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Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I can't play an embedded .wmv file or an .avi file in powerpoint

Customer Question

I can't play an embedded .wmv file or an .avi file in powerpoint 2010
. They files work fine when they are on their own, but when I put the wmv file in the powerpoint and go to play it I get a "playback error" message. When I try the .avi file I get nothing.
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
May i remotely connect to your system to take a look at the issue directly and help you fix it?
If you don't want me to connect remotely, then just let me know and i will assist you here.
Thanks