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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I have Microsoft Office installed. My daughter was

Customer Question

I have Microsoft Office for Mac installed. My daughter was using my iMac and my desktop where the "W" for word was is a? I need support to help me
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Was it working previously?
What's the full error or message?
What's the version of your Microsoft Office, such as 2008, or 2011, etc.?
Do you still have the Microsoft Office disk or download?
Please reply at the box below. Thank you.
Customer: replied 2 years ago.
The full message was there was an error. You may need to download again. The microsoft office version is 2011. I can't find itOptional Information:
What have you tried so far?: Just what I told you. It did't work so I called you
Expert:  Viet -MS Office Tech replied 2 years ago.
Was it working previously?
How did you install Microsoft Office 2011 previously?
Do you still have the Microsoft Office order confirmation receipt or email?
Please let me know. Don't worry, we guarantee our service. When you are available, please reply back at the box below to continue. Thank you,