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Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 36526
Experience:  Over 15 year experience resolving Microsoft Office Issues
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When I try to add a tab stop to my ruler (in word 2010) my

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When I try to add a tab stop to my ruler (in word 2010) my mouse changes to a little up and down arrow (looks like it's for sizing or something) but it will not let me add the tab stop. How do I make this go away so I can add my tab stops again?
Thank you for your question, my name is Richard.

Can you tell me which version of windows you are running please?

Thank you
Customer: replied 3 years ago.

Windows 7 service pack 1

Thank you Andrew

I would like you please to reset words settings.

To do this, download the file from my link below please

Once downloaded, run the file, complete the reset and restart your computer.

Then try to set the Tab Stop.

Let me know the results please

Customer: replied 3 years ago.


Is this process going to change my default document template?

yes, so you will need to set it again after running it Andrew.

Customer: replied 3 years ago.

Ok, it seemed to fix it.

It was a corrupted setting, so we needed to reset it Andrew.

It will be ok now.

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard and 2 other Microsoft Office Specialists are ready to help you
Customer: replied 3 years ago.

Thank you. Please confirm that the 13.00 charge went through. My bank identified it as fraud but I confirmed it. They said you might have to re-run it. Contact me if there is a problem.

Thanks, it did come through for me Andrew.

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