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Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 38542
Experience:  Over 15 year experience resolving Microsoft Office Issues
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outlook 13 crashes

Customer Question

outlook 13 crashes
Submitted: 3 years ago.
Category: Microsoft Office
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

when does Outlook Crash?

And what error message are you receiving?

Thank you
Customer: replied 3 years ago.

at the start up. it worked in safe mode for a day. now its crashes after i pick the profile even in the safe mode

Expert:  Richard replied 3 years ago.
What is the error that you get when it crashes
Customer: replied 3 years ago.

that it stopped responding, it looks for a solution online and offers to restart it

Expert:  Richard replied 3 years ago.
Thanks Eli

Which version of windows do you have?
Customer: replied 3 years ago.

7 pro

Expert:  Richard replied 3 years ago.
Can you close all programs.

Click Start, Control Panel.

Click Programs, uninstall a Program

Click on Office 2013, click Change, then Repair and choose to repair online.

Then restart the computer and try to open Outlook.

Let me know the results please

Thank you