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Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 36777
Experience:  Over 15 year experience resolving Microsoft Office Issues
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How do I get rid of Office 2010? I have Office 2007 installed

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How do I get rid of Office 2010? I have Office 2007 installed on my computer, but it keeps wanting me to upgrade. All my folder icons now show up with 2010 instead of 2007.
Thank you for your question, my name is Richard.

Can I log on and look please on the connected computer?

It is easier to work with you on this. You can see and control everything I do

Go to


It will download a program to your computer

Run the program by double clicking it, and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (exaple: 456-789-123) in your message to me here please

Thank you
Customer: replied 3 years ago.

I downloaded the program, but there is no code.

Never mind! Just found them!


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