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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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Hello again. Have a new Macbook Air. trying to setup Outlook

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Hello again. Have a new Macbook Air. trying to setup Outlook again. Can receive emails but cannot send. tried what you told me last year but only can receive emails. Peter Fowler

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 4 years ago.

OK go remote

Click the Link above then

1) Click Agree
2) Download and Run the Screenconnect.exe
3) Click Run/OK/Yes if asked
Customer: replied 4 years ago.

Says it cannot be opened. does not have a agree

Customer: replied 4 years ago.

does not work . will not allow me to do it. help please

Customer: replied 4 years ago.

it does not have agree and not authorised to do anything

Ok do it this way

Go to

1) Go to
2) Click the orange Share /Start a meeting the orange Button
3) Let the File Run

at the top of the screen you will see and nine numbers

Give me the Nine Number and i will connect
Customer: replied 4 years ago.

Remote fix cheers James


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