Microsoft Office Questions? Ask a IT Expert for Support ASAP
Thanks for using JustAnswer. My name isXXXXX will do whatever I can to answer your question
could you tell me?
Are you using page numbers? or footers?
they are 2 different things
and what version of Word are you using?
Word 2010 and using footers
still with me?
ANDREW ARE YOU WORKING ON A RESPONSE? JUST WANT TO MAKE SURE I AM STILL CONNECTED TO YOU.
i would like to offer to do a remote screen sharing session, where I would be able to temporarily take control of your mouse and keyboard.
I could then show you the way that I would set this up
would you be interested in this?
I can't do that from the work computer.
could you send the document?
i am just trying to save some time rather than trying to walk you through this blind
but I can work with whatever you are able to do
I can send it if you provide an e-mail address
i could do that
or to save some time
do you have a paperclip icon at the top of your chat window
no i don't see one
which browser are you using?
just out of curiosity
hmm, you should see it.
but lets do this another way
if you upload to that website
they give you a download link
then paste that link here
Where should the paperclip link be?
top of the window you are typing in
im not sure if its supported by all browsers
All I have is a Question mark and Help
wait, i see it below our chat
oh, its on top in mine
i am using firefox or chrome
but you should be able to attach a doc file
See if you can get into that one. The first seven sections of the headers and footers are fine. When I get to section 8, it is out of whack
give me a min
okay looking at it now
Having any luck?
I will have to shut this computer down at 3:45.
i am still working on it
may take some time
Can you e-mail me back at a different address?
we are not allowed to communicate via email, against site policy
How can I get back in touch?\
right here on this site
you can bookmark this page
or copy down the url
and go back in tonight to get the outcome?
i will work on it till I either come up with something or not. I will let you know if I cannot fix it
but I'm not ready to give up yet
Great. I really hope you can.
ok, I am going to log out and will try to log back in from my personal computer tonight.
well I have tried every which way to do this and I'm stumped. I will like to give another expert a try to help you. It may not be possible. I wish I could be of more help but cannot.
I’m a moderator for this topic. It seems the Professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question but sometimes finding the right professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
i do need to get this resolved before wednesday june 5 @ 3pm. if u can find someone who can assist, that would be wonderful.
Thank you for your patience. We will continue the search for a professional for you.
Please close my question. Thanks, Nancy