Microsoft Office

Microsoft Office Questions? Ask a IT Expert for Support ASAP

Microsoft Office

# I have a spreadsheet to calculate doctor payout in a medical

Customer Question
Hi, I have a spreadsheet to...
Hi,
I have a spreadsheet to calculate doctor payout in a medical establishment.
The objective is to accurately pay the doctors for services both scheduled and emergency cases.
The pay for the doctors is based on their planned medical appointments and walk in and emergency cases.
Worksheet - Hosp Scheduled work
Worksheet - Actual including emergencies
Worksheet - Payout to hosp staff
Note worksheet Hosp Scheduled work and Payout to hosp staff are equal.
The main worksheet consisting of the formula is on Payout to hosp staff worksheet.
Question 1
In cell G2- I would like to know if the doctor did the medical procedure they were planned to do. A yes/no formula would be great. For example, if there is a value in H2, yes. H2 does not have to equal F2 since the doctor may charge more if the procedure took longer or less if cut short due to an emergency case walk in.
In cell H2 of Payout to hosp staff worksheet, I have the following formula to extract below. However, this formula is not working for me. I am receiving an error message. The formula is to obtain the charge(cell c2) from Actual including emergencies using doctor name(cell A2) and medical procedure code (b2) as identifiers.
=SUM((Actual including emergencies!\$A\$2:\$A\$16732=A2)*(Actual including emergencies!\$B\$2:\$B\$16732=C2)*(Actual including emergencies!\$C\$2:\$C\$16732))
Question 2
In cell I2 – if they did not do the medical procedure as planned – what did they do?—however, this may need extra rows to be added below as each doctor could be planning to do 4 medical procedures and they actually did 10 due to emergency walk ins and ambulances
In cell J2- how much did they charge for medical procedure in cell I2.
Any help would be appreciated.
I have to do this weekly for salary payout for medical personnel. I do this manually now
Submitted: 4 years ago.Category: Microsoft Office
Show More
Show Less
4/3/2013
Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
The-PC-Guy, Computer Manager
Category: Microsoft Office
Satisfied Customers: 2,090
Experience: 20 years experience providing remote computer support
Verified

Hello, I believe I could help you with some of this. Would you be satisfied if I could at least get a few of your problems fixed? For the ones that cannot be fixed I may be able to offer an alternative way of doing that task

The first problem is that you are creating circular reference between G and H, that is G is denpendant on H and vise versa, excel hates those. Is there some other value column G could be looking at to determine its YES or No? even if this value is on another worksheet it could still work in the formula.
Customer reply replied 4 years ago

hi, Andrew

firstly, I was reading the reviews on just.answer and they are nasty - over charging etc..wondering if I will be charged extra for extra questions..

firstly the yes/no element is not critical.I need to know if they actually worked on what they were planning to.

conditional formatting would be ok if this can be done

I am trying to make this as simple as possible

in a nutshell - I need to know what they did so they can be paid - both planned and actual together - both work and \$\$ payout - this may include adding extra rows since they work on on call patients too..thanks in advance for your help

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
I am an independent contractor, not a just answer employee. So I really don't control the billing. I do know that this is a one time deal that is you would only be charged for this question. And only after I have helped you resolve your issue and you provide a rating. You would not be charged anything beyond the question value, unless you feel I did a superb job and you wish to provide a *bonus*. Again that is done at the end.

Now to get back to your question. For the yes/no column, I just need to determine which column other than H that you could check to see if it needs to be Yes or No. I suppose a similar thing could be accomplished with conditional formatting. Whichever is easier.

So to get my head wrapped around this, For each line on the payout sheet, you have a doctor name and a procedure code, You want to know the total sum from the F and C columns on the other 2 sheets, wherever the Dr name and Proc code are the same as in the payout sheet?

Do I understand this correctly?
Customer reply replied 4 years ago

hi, Andrew - payout worksheet and scheduled worksheet are equal. I have just added a few more columns in payout.

I would like to know if they charged to the c+ f in payout from worksheet actual

make sense? or did I confuse you?

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
can you upload the new worksheet that you made changes to? So I can see what you need now.

I'm sure it will be pretty easy to do. Just need to understand the whole picture.

You can upload the new one to skydrive and provide the link if that is your preferred method.
Customer reply replied 4 years ago

no changes made - just delete row g in payout to staff - since this will be easier for you - to avoid circular reference - I guess I can figure it out another way if column d contains a word same a word in column h....with a formula - for example "knee"

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
i can have column G display yes if there is any content in Column D. Thats easy.

The main thing I was trying to figure out then was your sum thing.

before you said.

I would like to know if they charged to the c+ f in payout from worksheet actual

lets try this. Lets pick one dr. to use as an example. Then I think I can figure out the rest.

lets take dr. BAHIRD2, they are listed 2x in column A, they have 2 different codes in column C. How do you want the \$ amount in column F, that is would it be the SUM of \$ for both of the first 2 sheets, wherever there is a match in the first 2 sheets for both A and C, or is it just matching wherever the Dr name is ***** ***** in both of the first 2 sheets? Does this make sense.

If we can just use this one as an example, I think I can figure out the rest.
Customer reply replied 4 years ago

i would like to know if they charged to c+ f in payout from actual - correct - this is still the case - no change

for example - dr. BAHIRD2 has worked on IT26590P AND iIT26810A.

iIT26810A total is \$3060 and IT26590P total is \$765

make sense??

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
ok, fixed column G and H, not sure what you wanted in column I or J so left those blank for now

Let me know if I can be of further assistance. I will be happy to make any modifications as needed. Or if you have any further questions on this topic I can address those.

If everything is satisfactory.

PLEASE RATE by clicking the HAPPY FACE for "GOOD" or "EXCELENT" service.

*BONUS* is always appreciated

Again you would not be charged anything more than the value of this one question + any *bonus* you might decide to give

Also please don't feel I am pressuring you in any way to rate, remember I am an independent contractor, and the only way that I am paid for my time is with a positive rating. If you still feel you need my assistance further on this problem, then please reply to me here, and I will continue to work with you.
Customer reply replied 4 years ago

cannot open any of the zipped files - sorry- can you send sky drive - this does not work for me -cannot see what you sent me

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
lets try a different site.

It should not be coming through as a zipped file, but rather as an xls file.

Sometimes the wikisend site corrupts files

try this one

http://ge.tt/3SMFhxc/v/0
Customer reply replied 4 years ago

what about columns i and j they are blank- that was the main critical point - i wanted to know how much they did on work not planned - extracted from actual?

sorry but column g is not correct - please tally up and you will see

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
ok, column G puts a YEs or No in based on whether there is any text in column D. I thought this is what you asked for,

Column H is the sum total of anywhere the Doctors Name and that Number from Column C both appeared in Both of the first 2 sheets Actual and Hosp.

How do you want column I and J to work, I am not entirely sure on this one, Do you just want to pull the value from the actual sheet where it is the same doctor. And will there only be 1 value for each doctor in column I, and J would just sum up those values like H did but with the I value instead?

Customer reply replied 4 years ago

column g is supposed to say yes or no if there is a value in column h - not next in column d

column h set up now is not correct since they can work on other tasks not just the ones in column d on payout - actual has extra tasks..not listed in column d in payout--sorry this is not correct

for i and j it is an extract of what they actually worked on in actual worksheet - currrently the answer is not correct - sorry

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
lets just concentrate on G and H for now. Lets get those 2 correct, then we can worry about I/J

Column G should say Yes or NO if there is a value in Column H

Column H should be the total for all of that doctors billing, regardless of what the code is in column C?

Should this be the total for both of the first 2 worksheets or just the Actual worksheet?
Customer reply replied 4 years ago

yes - column g should say yes if the value of h is greater than zero.

column h is the value from the actual worksheet if dr worked on d (medical procedure from actual worksheet)

not total of 2 worksheets

let's take this step by step and finish the 2 above

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
i just looked through this and there is no corresponding value in the actual worksheet for the value in column D of the payment worksheet, Am I missing something?
Customer reply replied 4 years ago

correct - correct - this is the whole point of this request...

if they did not do column d on payout - extract what they did and how much they charged from actual b + c --dr name are the same with few one offs..such as few in actual not in payout since are new to hospital

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
now I am confused lets try to make this simpler. There is only a column D on the payout sheet, and no column D on the actual sheet. How then am I supposed to use column D to get the values from the actual sheet. Or is the value just going to be based on the doctors name? Or does column D have nothing to do with it? and I am using Column A + C on payout sheet = columns A + B on actual sheet.

Or is it that you just want me to put the value for column B from actual sheet in column I on payout sheet, and sum of values in column C from actual sheet in column J on payout sheet?

I am very confused now. Sorry, but I think I need a clearer understanding of what you need.
Customer reply replied 4 years ago

without face to face, this is not easy. Can we communicate via phone or this not allowed ?? so i can voice my requirements-

if not I will pay the remaining \$53 I owe and I will not continue . Please advise your support this is closed and not answered.

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
Yup the site is not setup for phone. I can offer to do a remote session screen share, If you want me to work off the sheet on your computer and we can chat, you can show me exactly what you need and I can show you the formulas.

Let me know if this option would work, I know we are very close, and I know I could help you.
Customer reply replied 4 years ago

sounds good - but the remote screen share will have to be about 4 - 5 hours from now- is this ok/suitable ?

can you ask your support if this will impact the cost? so far I owe \$58 - I ahve paid \$5 so far.

if it will impact cost please end this session and identify as unanswered

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
this type of support does not cost anything additional. It might even be easier, since you are having a hard time explaining. I won't be available in 4 or 5 hours, but will be available all day tomorrow. Just let me know what is the best time for you and what time zone you are in and I will make sure I post the instructions for remote session here at that time.

Would this work for you?
Customer reply replied 4 years ago

I am not available at this time. kindly advise your support that is not answered and end this session. Thanks very much

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
wow, I did everything humanly possible to try to answer your question. You could not provide me with the necessary information to help you.

Please remember that I am an independent contractor, and I have spent a lot of time working on this for you. Please do not take your frustrations out on me.

If that time would not work for you suggest another time that would other than in 4 hours.
Customer reply replied 4 years ago

I am "not taking out my frustations on you"

I appreciate the efforts you have made, but his is taking far too long. Maybe this is not the venue for online.

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
I will do so, I would appreciate a rating of "GOOD SERVICE" or higher.

Thanks
Customer reply replied 4 years ago

Yes - of course

thank you sir for your hard work - I hope I am not charged more than the \$58 I was promised

Microsoft Office Technician: The-PC-Guy, Computer Manager replied 4 years ago
you would not be. Please click one of the Happy Faces below this chat window to rate, when you hover the mouse over it you will see a service rating apear.

I really wish I could have resolved this for you, I know I was on the right track, and I take pride in my work and hate to see an issue unresolved.
The-PC-Guy, Computer Manager
Category: Microsoft Office
Satisfied Customers: 2,090
2,090 Satisfied Customers
Experience: 20 years experience providing remote computer support

The-PC-Guy is online now

A new question is answered every 9 seconds

• Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
• Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

## What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

## Meet the Experts:

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Computer Support Specialist

701 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

Computer Manager

2,090 satisfied customers

20 years experience providing remote computer support

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

IT Miro

Computer Scientist

157 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Support Specialist

147 satisfied customers

Certified Expert with over 10 years experience.

< Previous | Next >

Related Microsoft Office Questions
I attempted to upgrade MS Office publisher as it would not
I attempted to upgrade MS Office publisher as it would not let me save to it. I entered my product key and was told it was not recognized. Now, I can't get into any of my word or excel files. I am fra… read more
bbao
Freelance IT Consultant
74 satisfied customers
I updatedone of two PCs to Office 2016. Process withe the pc
I updatedone of two PCs to Office 2016. Process withe the pc wit 2013 isn't going well can you help. … read more
technicalcat
Computer Science
838 satisfied customers
I have Microsoft Office installed on my laptop. However,
Second opinion] I have Microsoft Office installed on my laptop. However, when I try to download a Word format attachment from an email I recieve … read more
Kris R
IT Manager
Computing
2,654 satisfied customers
I have upgraded to Windows 10 and now I can not open some
I have upgraded to Windows 10 and now I can not open some files in Word. It says it can not be found on server, but shows up in file search … read more
Richard
IT Manager
IT Manager, Consultant
3,282 satisfied customers
I mistakenly ordered a second copy of Microsoft Office 365
I mistakenly ordered a second copy of Microsoft Office 365 on 1/15/18 after ordering an initial purchase on 9/2/17. … read more
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
How do I set if I want two columns of names? I really don't
I really don't know. I have been assigned to do a church bulletin and there are two columns of names. I'm sorry to be so stupid. … read more
Jason Jones
AAS Information Technology
6,320 satisfied customers
One of my two controlers connects ok, but the other does
One of my two controlers connects ok, but the other does not. … read more
bbao
Freelance IT Consultant
74 satisfied customers
I need to learn how to correct spell check on my computer. I
I need to learn how to correct spell check on my computer. I use Office 365 Personel … read more
Mr.Med
946 satisfied customers
I HAVE TRIED OVER TEN TIMES TO ACCESS MNY MICROSOFT ACCOUNT
I HAVE TRIED OVER TEN TIMES TO ACCESS MNY MICROSOFT ACCOUNT SO i CAN BUY OFFICE WORD. i AM SO FRISTRATED BECAUSE EACH TIME i TRY IT RESULTS IN ME RETRYOING OVER AND OVER CSAN MY OLD ACCOUNT BE DISCONT… read more
bbao
Freelance IT Consultant
74 satisfied customers
Publisher stopped letting me save files as jpg. there is no
Publisher stopped letting me save files as jpg. there is no data in the jpg file. It will save as a pdf and gif but not jpg or png. Just started happening. … read more
bbao
Freelance IT Consultant
74 satisfied customers
I paid tech soup 40 dollars for a new replacement for word
I paid tech soup 40 dollars for a new replacement for word and it was to be sent online. a ms partner fo a long time under***@******.*** zzzzzzzzzzzzzzi think zI saw iton my[aptop and tried to downloa… read more
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
I am unable to get into my account, with TD. It is through
Hi I am unable to get into my account, with TD. It is through water house. It seems the computer is stuck on easy web. Every time I put on the computer TD pops up. Yet I can not get into my account. But I can do it at someone else's computer. It keeps saying I am all ready registered for easy web banking. There also telling me since it appears that you are currently registered, you should be able to log in and view. Please click easy web to access your account. I tried many times and I cannot get into my account. I would appreciate the help Thank You … read more
bbao
Freelance IT Consultant
74 satisfied customers
I'm a time user of Word -- Now using Word 2007. However,
I'm a long time user of Word -- Now using Word 2007. However, there is something I cannot determine how to do. That is, I need to remove the signature "block" which appears when a signature line is pl… read more
bbao
Freelance IT Consultant
74 satisfied customers
How can I open and then close a document without exiting
How can I open and then close a document without exiting word so that I can quickly open the next document? … read more
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
I just downloaded Microsoft office last week and the program says there is a problem and is recommending I load the program again. … read more
Cody
Computer Science
1,723 satisfied customers
I have Microsoft Office installed on my laptop. However,
I have Microsoft Office installed on my laptop. However, when I try to download a Word format attachment from an email I recieve … read more
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
435 satisfied customers
I have just had to reload /restore my Windows software as my
Hi, I have just had to reload /restore my Windows software as my system no longer logged onto the internet. One day to the next, it just would not show me Wifi connection details. I fixed that with th… read more
technicalcat
Computer Science
838 satisfied customers
I'm trying to get an IF/THEN/ELSE statement to work in a
Hi there. I'm trying to get an IF/THEN/ELSE statement to work in a mail merge. Here it is in a nutshell: … read more
bbao
Freelance IT Consultant
74 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less